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Terms & Conditions

Detailed description of goods and/or services

GLOZZ started as a professional detailing initiative pursuing a particular objective in mind: implementing professional standards to achieve the ultimate results. This solution driven initiative promotes the value of professional detailing services and has evolved into a large community of detailers and car care enthusiasts with a shared vision, empowering all detailers to deliver a certain standard of service by utilising a professional skill with the use of world class products.

Gondolier is the importer of world class brands under the GLOZZ umbrella and since its inception in 1999, Gondolier strived to form a valuable element in the formula of a successful distribution cycle.

Gondolier acquired the agency for several popular brands used in the automotive, refinishing, detailing, industrial, agri-cultural and aviation industries. Our products originate from carefully selected manufacturers with significant international market share. This ensures that our products are kept on the cutting edge of technology through constant research and development.

With long term objectives in mind, we pursue service excellence in after sales service, technical training, distribution and communication with an effective back-up service infrastructure country wide.

We have a wide network of Glozz partners who provide professional detailing services. Please visit the Glozz Professional Detailers page here should you wish to find your nearest Glozz professional detailer.

Should you be interested in being added to the Glozz Community Whatsapp Group where we share ideas, knowledge, success stories and so much more to grow together and make professional detailing a recognised trade within the industry, kindly send us a message below with your contact details for us to add you on the group.

Gondolier endeavours to always provide top quality assistance and it is of utmost importance to us that our customers receive excellent back-up support when investing in any of our world class products.

In this regard we are extremely excited to present Gondolier Personalised Service! Introducing our dedicated staff and ensuring you always know who to contact for assistance with any enquiries you might have.

Delivery & Returns policy

See Delivery & Returns Policy Document

Export Restriction

Ordering and delivery on the GlozzStore is available to South African clients only. For purchases outside the borders of South Africa, kindly contact us by visiting https://gps.gondolier.co.za or sending an email to info@glozz.co.za with the items you request and your region in order for us to get in contact with you and assist you through one of our distribution partners.

Customer Privacy policy

Glozz shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.lawsofsouthafrica.up.ac.za/index.php/current-legislation.

Payment & Pricing

All prices quoted are inclusive of Value Added Tax but exclude delivery costs which will be reflected separately at checkout. All monetary transactions are in South African Rands. E. & O.E All product prices are subject to change at any time.

On checkout you will be able to see a complete summary of your order, and the full amount due by you including the applicable delivery charge.

Payment is accepted via Visa and MasterCard. Anyone submitting an order warrants that they are authorised to place such an order and make payment and furthermore that sufficient funds are available to cover the purchase and delivery charges.

Card transactions will be acquired for Glozz via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Orders placed online constitute your offer to purchase subject to these Terms. Your offer is deemed to have been accepted by us when you receive our confirmation of your order.

Customer details separate from card details

Customer details which are entered by the client on PayGate’s secure site, will not be stored by Glozz. For more details on PayGate refer to www.paygate.co.za.

Responsibility

Glozz takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile

This website is governed by the laws of South Africa and Glozz chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature Glozz.

Variation

Glozz may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information

This Website is run by a private company based in South Africa trading as Multicat (Pty) Ltd and with registration number 93/03193/07 with Robert Hartman and Erna Pienaars as Directors.

Glozz contact details

368 Politician Avenue, Northlands Business Park, Northriding, 2162
+27 (0) 11 704 4444
info@gondolier.co.za
info@glozz.co.za
Visit website: www.gondolier.co.za